Last updated: January 2026
AutoCustom (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website or contact us.
1. Company Information
Company name: AutoCustom
Address: Derendingenstrasse 58, 4562 Biberist, Switzerland
Email: nasti4ev@gmx.ch
2. What Personal Data We Collect
We may collect and process the following personal data:
- Full name
- Phone number
- Email address
- Vehicle brand and model
- License plate number
- Service requests, booking details, and messages submitted via forms
3. How We Use Your Data
Your personal data is used only for the following purposes:
- Processing service and roadside assistance requests
- Contacting you regarding your booking or inquiry
- Providing customer support
- Improving our services and website functionality
We do not sell or misuse your personal data.
4. Legal Basis for Processing
We process your data based on one or more of the following legal grounds:
- Your consent
- Performance of a service requested by you
- Legitimate interest in operating and improving our services
5. Third-Party Services
Our website may use third-party services, including:
- Google Analytics
- Google Maps
- Online booking systems
- Messaging platforms (WhatsApp, Telegram, Viber)
These services may process limited data in accordance with their own privacy policies. Data is used only to ensure proper website functionality and communication.
6. Data Sharing
Your personal data is not shared with third parties, except when necessary to process your request or comply with legal obligations.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements.
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent at any time
To exercise your rights, please contact us at nasti4ev@gmx.ch.
9. Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always be available on this page.